Make vs Relay.app

AI-enhanced independent comparison — features, pros, cons, pricing and rankings.

Select Tools to Compare
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⭐ Top Pick
Make
★ 6.6/10
Freemium
Try Tool
Relay.app
★ 6.3/10
Paid
Try Tool
Editorial score comparison by dimension: Make vs Relay.app
Dimension MakeRelay.app
Accuracy & Reliability
6.5
6.5
Ease of Use
6.5
6.8
Features & Capability
7.0
7.0
Value for Money
7.0
5.5
Performance & Speed
7.0
6.5
Popularity & Adoption
5.5
5.5
Which One Should You Choose?

Who each tool serves best — and when to pick the other one.

Make
✓ Intuitive visual workflow builder ✓ Supports complex multi-step automations ✓ Wide range of app integrations ✓ Good observability and control features ✗ Steep learning curve for beginners ✗ Advanced features locked behind paid plans
Who should choose Make?

Teams in operations, marketing, sales, or IT who need to automate complex workflows visually without coding.

  • You need to automate complex workflows involving multiple apps without coding
  • You want a visual interface to design and monitor your automations
  • Your team requires integrations across marketing, sales, IT, and operations tools
Who should avoid Make?

Users seeking simple one-step automations or those unwilling to invest time learning a visual builder.

  • You need only simple, single-step automations with minimal setup
  • Free-tier limits are a blocker for your automation volume or team size
  • You require extensive enterprise security features like SSO or MFA
Key decision factor

The ability to visually design and control multi-step workflows without coding.

Relay.app
✓ Strong multi-step workflow orchestration ✓ Integrates AI with human oversight ✓ Designed specifically for operations and support teams ✗ No free plan available ✗ No public API for developers
Who should choose Relay.app?

Operations, support, and revenue teams needing accountable, multi-step workflow automation with AI and human oversight.

  • You need to automate complex workflows involving multiple apps and human approvals
  • You want AI steps integrated with manual oversight for operational accuracy
  • Your team requires accountability and richer logic in workflow automation
Who should avoid Relay.app?

Small teams or freelancers seeking free or low-cost automation tools without human-in-the-loop features should avoid Relay.app.

  • You need a free or freemium tool with no upfront cost
  • Free-tier limits are a blocker for your team’s automation needs
  • You require a public API for custom integrations and developer access
Key decision factor

The need for accountable, multi-step workflows combining AI automation with human oversight.

Core Capabilities

A canonical comparison across capabilities common to this category. Vendor-specific extras appear below in "Highlighted Features".

Capability comparison: Make vs Relay.app
Capability MakeRelay.app
Free Tier Available
Usable without payment (with usage limits)
Feature Comparison
Feature comparison: Make vs Relay.app
Feature MakeRelay.app
App Integrations Connects to hundreds of apps and services Connect multiple external applications to workflows
Highlighted Features

Each tool's marketing-listed features. Where a feature appears under one tool but not the other, it usually reflects how the vendor describes their product — not a definitive capability gap.

✦ Make highlights
  • Visual workflow builder — Drag-and-drop interface to create workflows
  • Multi-Step Automation — Supports complex workflows with multiple steps
  • Advanced Scheduling — Set triggers and schedules for workflows
  • Error Handling — Manage and retry failed workflow steps
✦ Relay.app highlights
  • Multi-step Workflow Automation — Create complex workflows involving multiple apps and steps
  • API integration — Incorporate AI steps within workflows for automation
  • Human-in-the-loop Oversight — Add manual checkpoints to ensure accountability
  • Process Management — Manage and monitor multi-step operational processes
Pros
👍 Make
  • Visual drag-and-drop workflow builder
  • Supports complex multi-step automations
  • Extensive app integrations
  • Good monitoring and observability tools
  • Flexible freemium pricing
👍 Relay.app
  • Robust multi-step workflow orchestration
  • Combines AI automation with human-in-the-loop oversight
  • Tailored for operations, support, and revenue teams
  • Ensures accountability in automated processes
  • Supports integration of multiple apps in workflows
Cons
👎 Make
  • Steep learning curve for new users
  • Some advanced features require paid plans
  • No native mobile app for workflow management
👎 Relay.app
  • No free plan available
  • No public API for custom integrations
  • Limited public information on pricing tiers
Capabilities
Make
Multi-step Workflow Builder Tool Calling Workflow Automation Workflow Builder
Relay.app
Human-in-the-loop Tool Calling Workflow Automation Workflow Builder
Best Use Cases
Make
  • Automate marketing campaign workflows
  • Streamline sales lead management
  • Integrate IT service operations
  • Synchronize data across cloud apps
  • Monitor and alert on workflow failures
Relay.app
  • Automating operational workflows with human approvals
  • Integrating AI tasks into customer support processes
  • Revenue team process automation with accountability
  • Multi-app workflow orchestration for business operations
  • Ensuring compliance and oversight in automated tasks
Integrations
Relay.app

No third-party integrations confirmed.

Platforms

Where each tool runs — web, mobile, desktop, browser extension, API.

Relay.app 1
Supported Languages

Natural languages each tool generates and understands. Primary languages are listed first.

Make 1
English
Relay.app 1
English
Input & Output Modalities

What each tool can accept (input) and produce (output) — text, image, audio, video, code.

Make
Input
api
Output
api
Relay.app
Input
text
Output
text
Pricing Plans
Make

Free tier available with limits; paid plans unlock higher usage and advanced features.

  • Free
    Free
  • Core popular
    $9.00/mo
  • Pro
    $29.00/mo
Relay.app

Relay.app offers paid subscription plans tailored for teams, focusing on operational workflow automation without a free tier.

  • Free
    Free
  • Pro popular
    $20.00/mo
  • Team
    $30.00/mo
Compliance Standards

Regulatory frameworks each tool claims compliance with (HIPAA, SOC 2, GDPR, etc.).

Make 1
🛡 GDPR
Relay.app 1
🛡 GDPR
Value Metrics

Vendor-published numbers each tool highlights — usage scale, breadth, and operational stats. Different tools track different metrics, so direct row-by-row comparison usually isn't meaningful.

Make
  • Operations per month Up to 100,000+
  • Active workflows Unlimited on paid plans
Relay.app

No metrics published.

Target Audience

Who each tool is positioned for — primary audience first.

Make
SMB (11–200) Marketer
Relay.app

No specific audience listed.

Support Channels

How you can reach support — email, live chat, phone, community, docs.

Make
Relay.app
  • Email primary
Tags & Classification

How each tool is classified in the Volvenix catalog.

Coming Soon — Additional Comparison Dimensions

These vocabulary domains are managed in our catalog but not yet exposed at the tool level. We're tracking them for future expansion of this comparison.

  • Encryption Types — AES-256, ChaCha20, RSA-2048, and similar at-rest/in-transit cipher families.
  • Encryption Contexts — where encryption is applied (data at rest, in transit, end-to-end).
  • Plan-tier Model Mapping — which AI models are available on which pricing tier (currently only the model list is tracked, not the per-plan availability).
Screenshots & Demos
Make

No screenshots uploaded yet.

Relay.app
Frequently Asked Questions
Make
What is this tool?
Make is a visual automation platform that connects apps into multi-step workflows without coding.
How much does it cost?
Make offers a free tier with limits and paid plans starting at $9/month for higher usage and features.
Does it have a free plan?
Yes, Make provides a free plan with 1000 operations per month and 3 active workflows.
What integrations does it support?
Make supports hundreds of app integrations including popular marketing, sales, and IT tools.
Who is it best for?
It is best for teams in operations, marketing, sales, and IT needing customizable workflow automation.
Relay.app
What is this tool?
Relay.app is a workflow automation platform that integrates AI and human oversight for operations, support, and revenue teams.
How much does it cost?
Relay.app offers paid subscription plans; exact pricing details are not publicly disclosed.
Does it have a free plan?
No, Relay.app does not offer a free plan.
What integrations does it support?
Relay.app connects multiple apps to automate workflows, though specific integrations are not publicly listed.
Who is it best for?
It is best suited for operations, support, and revenue teams needing accountable, multi-step workflow automation.
Quick Facts
General information comparison: Make vs Relay.app
Info MakeRelay.app
Pricing Freemium Paid
Category AI Agents & Automation AI Agents & Automation
Deployment Cloud Cloud
Learning Curve Intermediate Intermediate
Free Plan
AI Agent
Autonomy Agent Agent
Risk Tier High Medium
BYO API Key
Local Models
Fine-tuning
Key difference: Make offers Free Tier Available.
✦ Our Take

Make offers a freemium pricing model with an overall score of 5.8/10, providing users with a range of automation features suitable for both individuals and businesses looking for flexible entry options. Relay.app, scoring 5.5/10, operates on a paid-only pricing structure and focuses on streamlined workflows primarily aimed at professional users requiring dedicated support and advanced integrations. While Make allows for experimentation without upfront costs, Relay.app emphasizes a subscription-based approach for consistent access to its automation capabilities.

Confidence: 100% Data completeness: 100%
ⓘ How Volvenix scores work

Scores are computed by Volvenix — not supplied by the vendors, and not third-party benchmark results. Each 0–10 dimension (Overall, Features, Usability, Support, Pricing) is a directional estimate aggregated from catalog signals — editorial cataloguing, content depth, engagement, and provider-reputation indicators — so treat them as a starting point, not a lab result.

Confidence reflects how complete the underlying data is for both tools; lower confidence means fewer signals were available, not a worse tool. We never accept payment for rankings or scores. More about how Volvenix works →