Make vs Relay.app

AI-enhanced independent comparison — features, pros, cons, pricing and rankings.

Select Tools to Compare
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⭐ Top Pick
Make
★ 6.8/10
Freemium
Try Tool
Relay.app
★ 6.6/10
Paid
Try Tool
Dimension MakeRelay.app
Accuracy & Reliability
6.5
6.5
Ease of Use
6.0
8.0
Features & Capability
7.5
6.5
Value for Money
8.0
6.0
Performance & Speed
7.0
7.0
Popularity & Adoption
5.5
5.5
Which One Should You Choose?

Who each tool serves best — and when to pick the other one.

Make
✓ Intuitive visual workflow builder ✓ Supports complex multi-step automations ✓ Wide range of app integrations ✓ Good observability and control features ✗ Steep learning curve for beginners ✗ Advanced features locked behind paid plans
Who should choose Make?

Teams in operations, marketing, sales, or IT who need to automate complex workflows visually without coding.

  • You need to automate complex workflows involving multiple apps without coding
  • You want a visual interface to design and monitor your automations
  • Your team requires integrations across marketing, sales, IT, and operations tools
Who should avoid Make?

Users seeking simple one-step automations or those unwilling to invest time learning a visual builder.

  • You need only simple, single-step automations with minimal setup
  • Free-tier limits are a blocker for your automation volume or team size
  • You require extensive enterprise security features like SSO or MFA
Key decision factor

The ability to visually design and control multi-step workflows without coding.

Relay.app
✓ User-friendly interface for workflow automation ✓ Integration of AI steps enhances functionality ✓ Strong accountability features for oversight ✗ Pricing may be high for smaller teams ✗ Limited customization options for advanced users
Who should choose Relay.app?

Ideal for operations and support teams needing to automate multi-step workflows with oversight.

  • You need to automate complex workflows across multiple applications.
  • You want to enhance team collaboration with AI-driven processes.
  • Your team requires oversight and accountability in workflow management.
Who should avoid Relay.app?

Not suitable for individuals or very small teams with limited budgets or simple workflow needs.

  • You need a completely free solution without any limitations.
  • Free-tier limits are a blocker for your team's workflow needs.
  • You require extensive customization options beyond the platform's capabilities.
Key decision factor

The ability to integrate AI steps into workflows for enhanced automation.

Core Capabilities

A canonical comparison across capabilities common to this category. Vendor-specific extras appear below in "Highlighted Features".

Capability MakeRelay.app
Free Tier Available
Usable without payment (with usage limits)
Feature Comparison
Feature MakeRelay.app
App Integrations Connects to hundreds of apps and services Connect with various applications for seamless workflows
Highlighted Features

Each tool's marketing-listed features. Where a feature appears under one tool but not the other, it usually reflects how the vendor describes their product — not a definitive capability gap.

✦ Make highlights
  • Visual workflow builder — Drag-and-drop interface to create workflows
  • Multi-Step Automation — Supports complex workflows with multiple steps
  • Advanced Scheduling — Set triggers and schedules for workflows
  • Error Handling — Manage and retry failed workflow steps
✦ Relay.app highlights
  • Workflow Automation — Automate multi-step processes across applications
  • AI Step Integration — Incorporate AI-driven steps into workflows
  • Team collaboration tools — Facilitate teamwork through shared workflows
  • Process Management — Manage and oversee complex processes
Pros
👍 Make
  • Visual drag-and-drop workflow builder
  • Supports complex multi-step automations
  • Extensive app integrations
  • Good monitoring and observability tools
  • Flexible freemium pricing
👍 Relay.app
  • User-friendly interface
  • AI integration capabilities
  • Strong oversight features
  • Flexible workflow management
Cons
👎 Make
  • Steep learning curve for new users
  • Some advanced features require paid plans
  • No native mobile app for workflow management
👎 Relay.app
  • Pricing may be high for smaller teams
  • Limited customization options
Capabilities
Make
Multi-step Workflow Builder Tool Calling Workflow Automation Workflow Builder
Relay.app
Human-in-the-loop Tool Calling Workflow Automation Workflow Builder
Best Use Cases
Make
  • Automate marketing campaign workflows
  • Streamline sales lead management
  • Integrate IT service operations
  • Synchronize data across cloud apps
  • Monitor and alert on workflow failures
Relay.app
  • Automating customer support workflows
  • Streamlining operations for revenue teams
  • Integrating AI into business processes
  • Managing multi-step project workflows
Integrations
Relay.app

No third-party integrations confirmed.

Platforms

Where each tool runs — web, mobile, desktop, browser extension, API.

Make 2
API / SDK Web App
Relay.app 1
Web App
Supported Languages

Natural languages each tool generates and understands. Primary languages are listed first.

Make 1
English
Relay.app 1
English
Input & Output Modalities

What each tool can accept (input) and produce (output) — text, image, audio, video, code.

Make
Input
api
Output
api
Relay.app
Input
text
Output
text
Pricing Plans
Make

Free tier available with limits; paid plans unlock higher usage and advanced features.

  • Free
    Free
  • Core popular
    $9.00/mo
  • Pro
    $29.00/mo
Relay.app

Relay.app offers a free plan for individuals and paid plans for teams, with monthly and annual billing options.

  • Free
    Free
  • Pro popular
    $20.00/mo
  • Team
    $30.00/mo
Compliance Standards

Regulatory frameworks each tool claims compliance with (HIPAA, SOC 2, GDPR, etc.).

Make 1
🛡 GDPR
Relay.app 1
🛡 GDPR
Value Metrics

Vendor-published numbers each tool highlights — usage scale, breadth, and operational stats. Different tools track different metrics, so direct row-by-row comparison usually isn't meaningful.

Make
  • Operations per month Up to 100,000+
  • Active workflows Unlimited on paid plans
Relay.app

No metrics published.

Target Audience

Who each tool is positioned for — primary audience first.

Make
SMB (11–200) Marketer
Relay.app
Sales / Revenue Marketer
Support Channels

How you can reach support — email, live chat, phone, community, docs.

Make
Relay.app
  • Email primary
Tags & Classification

How each tool is classified in the Volvenix catalog.

Coming Soon — Additional Comparison Dimensions

These vocabulary domains are managed in our catalog but not yet exposed at the tool level. We're tracking them for future expansion of this comparison.

  • Encryption Types — AES-256, ChaCha20, RSA-2048, and similar at-rest/in-transit cipher families.
  • Encryption Contexts — where encryption is applied (data at rest, in transit, end-to-end).
  • Plan-tier Model Mapping — which AI models are available on which pricing tier (currently only the model list is tracked, not the per-plan availability).
Screenshots & Demos
Make
Relay.app
Frequently Asked Questions
Make
What is this tool?
Make is a visual automation platform that connects apps into multi-step workflows without coding.
How much does it cost?
Make offers a free tier with limits and paid plans starting at $9/month for higher usage and features.
Does it have a free plan?
Yes, Make provides a free plan with 1000 operations per month and 3 active workflows.
What integrations does it support?
Make supports hundreds of app integrations including popular marketing, sales, and IT tools.
Who is it best for?
It is best for teams in operations, marketing, sales, and IT needing customizable workflow automation.
Relay.app
What is this tool?
Relay.app is a platform for automating workflows across various applications.
How much does it cost?
Relay.app offers a free plan and paid plans starting at $20 per month.
Does it have a free plan?
Yes, Relay.app has a free plan suitable for individuals.
What integrations does it support?
Relay.app supports integrations with various applications for workflow automation.
Who is it best for?
It is best for operations and support teams looking to automate workflows.
Quick Facts
Info MakeRelay.app
Pricing Freemium Paid
Category AI Agents & Automation AI Agents & Automation
Deployment Cloud Cloud
Learning Curve Intermediate Intermediate
Free Plan
AI Agent
No clear capability gap: these tools cover the same canonical capabilities. Decide on price, UX, or ecosystem fit.
✦ Our Take

Make has an overall score of 5.5/10 and offers a freemium pricing model, allowing users to access basic features for free with options to upgrade. Relay.app scores slightly lower at 5.4/10 and uses a paid pricing structure, requiring users to subscribe for access. Make is generally suited for users seeking flexible entry-level automation with the option to scale, while Relay.app targets those preferring a subscription-based service for workflow automation.

Confidence: 70% Data completeness: 100%
ⓘ How Volvenix scores work

Scores are computed by Volvenix — not supplied by the vendors, and not third-party benchmark results. Each 0–10 dimension (Overall, Features, Usability, Support, Pricing) is a directional estimate aggregated from catalog signals — editorial cataloguing, content depth, engagement, and provider-reputation indicators — so treat them as a starting point, not a lab result.

Confidence reflects how complete the underlying data is for both tools; lower confidence means fewer signals were available, not a worse tool. We never accept payment for rankings or scores. More about how Volvenix works →