Make vs Relay.app
AI-enhanced independent comparison — features, pros, cons, pricing and rankings.
| Dimension | Make | Relay.app |
|---|---|---|
| Accuracy & Reliability | ||
| Ease of Use | ||
| Features & Capability | ||
| Value for Money | ||
| Performance & Speed | ||
| Popularity & Adoption |
Who each tool serves best — and when to pick the other one.
Teams in operations, marketing, sales, or IT who need to automate complex workflows visually without coding.
- You need to automate complex workflows involving multiple apps without coding
- You want a visual interface to design and monitor your automations
- Your team requires integrations across marketing, sales, IT, and operations tools
Users seeking simple one-step automations or those unwilling to invest time learning a visual builder.
- You need only simple, single-step automations with minimal setup
- Free-tier limits are a blocker for your automation volume or team size
- You require extensive enterprise security features like SSO or MFA
The ability to visually design and control multi-step workflows without coding.
Operations, support, and revenue teams needing accountable, multi-step workflow automation with AI and human oversight.
- You need to automate complex workflows involving multiple apps and human approvals
- You want AI steps integrated with manual oversight for operational accuracy
- Your team requires accountability and richer logic in workflow automation
Small teams or freelancers seeking free or low-cost automation tools without human-in-the-loop features should avoid Relay.app.
- You need a free or freemium tool with no upfront cost
- Free-tier limits are a blocker for your team’s automation needs
- You require a public API for custom integrations and developer access
The need for accountable, multi-step workflows combining AI automation with human oversight.
A canonical comparison across capabilities common to this category. Vendor-specific extras appear below in "Highlighted Features".
| Capability | Make | Relay.app |
|---|---|---|
|
Free Tier Available
Usable without payment (with usage limits)
|
✓ | — |
| Feature | Make | Relay.app |
|---|---|---|
| App Integrations | Connects to hundreds of apps and services | Connect multiple external applications to workflows |
Each tool's marketing-listed features. Where a feature appears under one tool but not the other, it usually reflects how the vendor describes their product — not a definitive capability gap.
- Visual workflow builder — Drag-and-drop interface to create workflows
- Multi-Step Automation — Supports complex workflows with multiple steps
- Advanced Scheduling — Set triggers and schedules for workflows
- Error Handling — Manage and retry failed workflow steps
- Multi-step Workflow Automation — Create complex workflows involving multiple apps and steps
- API integration — Incorporate AI steps within workflows for automation
- Human-in-the-loop Oversight — Add manual checkpoints to ensure accountability
- Process Management — Manage and monitor multi-step operational processes
- Visual drag-and-drop workflow builder
- Supports complex multi-step automations
- Extensive app integrations
- Good monitoring and observability tools
- Flexible freemium pricing
- Robust multi-step workflow orchestration
- Combines AI automation with human-in-the-loop oversight
- Tailored for operations, support, and revenue teams
- Ensures accountability in automated processes
- Supports integration of multiple apps in workflows
- Steep learning curve for new users
- Some advanced features require paid plans
- No native mobile app for workflow management
- No free plan available
- No public API for custom integrations
- Limited public information on pricing tiers
- Automate marketing campaign workflows
- Streamline sales lead management
- Integrate IT service operations
- Synchronize data across cloud apps
- Monitor and alert on workflow failures
- Automating operational workflows with human approvals
- Integrating AI tasks into customer support processes
- Revenue team process automation with accountability
- Multi-app workflow orchestration for business operations
- Ensuring compliance and oversight in automated tasks
No third-party integrations confirmed.
Natural languages each tool generates and understands. Primary languages are listed first.
What each tool can accept (input) and produce (output) — text, image, audio, video, code.
Free tier available with limits; paid plans unlock higher usage and advanced features.
-
Free
Free -
Core
popular
$9.00/mo -
Pro
$29.00/mo
Relay.app offers paid subscription plans tailored for teams, focusing on operational workflow automation without a free tier.
-
Free
Free -
Pro
popular
$20.00/mo -
Team
$30.00/mo
Regulatory frameworks each tool claims compliance with (HIPAA, SOC 2, GDPR, etc.).
Vendor-published numbers each tool highlights — usage scale, breadth, and operational stats. Different tools track different metrics, so direct row-by-row comparison usually isn't meaningful.
- Operations per month Up to 100,000+
- Active workflows Unlimited on paid plans
No metrics published.
Who each tool is positioned for — primary audience first.
No specific audience listed.
How you can reach support — email, live chat, phone, community, docs.
- Documentation primary visit ↗
- Email primary
How each tool is classified in the Volvenix catalog.
These vocabulary domains are managed in our catalog but not yet exposed at the tool level. We're tracking them for future expansion of this comparison.
- Encryption Types — AES-256, ChaCha20, RSA-2048, and similar at-rest/in-transit cipher families.
- Encryption Contexts — where encryption is applied (data at rest, in transit, end-to-end).
- Plan-tier Model Mapping — which AI models are available on which pricing tier (currently only the model list is tracked, not the per-plan availability).
- What is this tool?
- Make is a visual automation platform that connects apps into multi-step workflows without coding.
- How much does it cost?
- Make offers a free tier with limits and paid plans starting at $9/month for higher usage and features.
- Does it have a free plan?
- Yes, Make provides a free plan with 1000 operations per month and 3 active workflows.
- What integrations does it support?
- Make supports hundreds of app integrations including popular marketing, sales, and IT tools.
- Who is it best for?
- It is best for teams in operations, marketing, sales, and IT needing customizable workflow automation.
- What is this tool?
- Relay.app is a workflow automation platform that integrates AI and human oversight for operations, support, and revenue teams.
- How much does it cost?
- Relay.app offers paid subscription plans; exact pricing details are not publicly disclosed.
- Does it have a free plan?
- No, Relay.app does not offer a free plan.
- What integrations does it support?
- Relay.app connects multiple apps to automate workflows, though specific integrations are not publicly listed.
- Who is it best for?
- It is best suited for operations, support, and revenue teams needing accountable, multi-step workflow automation.
| Info | Make | Relay.app |
|---|---|---|
| Pricing | Freemium | Paid |
| Category | AI Agents & Automation | AI Agents & Automation |
| Deployment | Cloud | Cloud |
| Learning Curve | Intermediate | Intermediate |
| Free Plan | ✓ | ✗ |
| AI Agent | ✓ | ✓ |
| Autonomy | Agent | Agent |
| Risk Tier | High | Medium |
| BYO API Key | — | ✓ |
| Local Models | — | ✗ |
| Fine-tuning | — | ✗ |
Make offers a freemium pricing model with an overall score of 5.8/10, providing users with a range of automation features suitable for both individuals and businesses looking for flexible entry options. Relay.app, scoring 5.5/10, operates on a paid-only pricing structure and focuses on streamlined workflows primarily aimed at professional users requiring dedicated support and advanced integrations. While Make allows for experimentation without upfront costs, Relay.app emphasizes a subscription-based approach for consistent access to its automation capabilities.
ⓘ How Volvenix scores work
Scores are computed by Volvenix — not supplied by the vendors, and not third-party benchmark results. Each 0–10 dimension (Overall, Features, Usability, Support, Pricing) is a directional estimate aggregated from catalog signals — editorial cataloguing, content depth, engagement, and provider-reputation indicators — so treat them as a starting point, not a lab result.
Confidence reflects how complete the underlying data is for both tools; lower confidence means fewer signals were available, not a worse tool. We never accept payment for rankings or scores. More about how Volvenix works →